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Automating Outlook: Adhere for Alfresco

Automating OutlookFor many organizations, email continues to be a primary collaboration tool for sharing content both within the organization and externally. For many users, they want to work in Microsoft® Outlook® simply to avoid the complexity of their ECM systems. Because of this, content isn’t managed properly and is unsecured and not compliant. Working in email is also inefficient and often results in duplicated efforts as users are backtracking in order to enter documents and records into appropriate systems.

Outlook-centric collaboration is a normal mode of operation for many professional IT users, it’s where people go to work, and is where collaboration happens. It is an effective tool—the most common tool across large swaths of the IT landscape—and isn’t going anywhere considering there are 100’s of millions of users.

What if we could give you the best of both worlds—email as a collaboration tool of choice, while still delivering on your enterprise governance needs?

RepstorZia Consulting has partnered with Repstor to provide content management solutions that include enterprise-class integration with Microsoft Outlook. With this integration, users can continue working the way they want, while delivering organizational needs for document and records management, as well as security and compliance. Email can become a case management tool with search, file, and even the ability to train/automate your email system. High-volume knowledge workers (in professional services and government) work even more productively and high-risk knowledge workers (in regulated industries and sensitive areas) work more securely.

By extending and automating Outlook to provide access to collaborative content held in Microsoft SharePoint® and other content stores, users can work collaboratively in a tool they are comfortable with and is usually open on their desktop. Email itself is a key content source in collaboration that having it available alongside other content is a key productivity improvement.

Automating Outlook: The Benefits of Outlook-Centric Collaboration with affinity™

By adding collaborative capability to Outlook with Repstor affinity™, organizations receive benefits without a large-scale change along with the cost, time and risk that go along with it. The performance and offline work caching of content means users never have to wait to view/edit their content whatever their network state, supporting both fixed and mobile workers. Native email support virtually provides collaboration through email. Correspondence from suppliers/customers/partners or reference material, is incorporated for easy review and organization.

Our solution gives your enterprise offline access to both email, documents, and other content as well as access to multiple ECM systems—concurrently—through your Outlook client. You’ll also have:

  • Email as your primary system of engagement, with automation to ensure ECM as system of record
  • The ability to search, file, and train/automate in multiple content repositories including file shares and SharePoint
  • Connection to core systems: ERP, CRM, Line-of-Business applications, etc.
  • Outlook/Exchange integration expertise with large enterprise deployment experience
  • Enhanced compliance because it is not dependent on user behavior
  • Increased customer satisfaction with reduced time and errors

 

*Microsoft and Outlook are registered trademarks of the Microsoft Corporation.

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