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Initial Consulting Engagements (ICE) allow you to immediately get started with your ECM or Capture project, without the risk of a large up-front commitment. Our deliverables provide you with a clear understanding of the requirements, time, and cost of the project–giving you full information to decide on next steps.

Three Levels of ICE:

  • Departmental: Utilize one product in Zia’s solution suite (Alfresco/Ephesoft) and are generally in one location with minimal customization and external integrations.
  • Corporate: Generally require additional architectural components, more than two integrations, multiple geographic locations, and significant custom workflow development.
  • Enterprise: Neither Departmental or Corporate in size, therefore requiring a custom quote.

Three Phases of ICE:

Discovery Process & Assessment: Review high-level goals, determine business requirements, review application requirements and IT architecture. Discovery projects typically are completed in 2 weeks for Departmental and 3 weeks for Corporate level.

Deliverable:  Documented findings on the fit of the product (Alfresco/Ephesoft) and how the product will address the business requirements.

Cost: Starting at $12,000 + T&E for Departmental

Technical Assessment:Technical review of your requirements by a Zia Business Analyst and ECM Architect, covering deployment architecture, systems integrations, disaster recovery, high availability, and other technical requirements. Technical Assessment projects typically are completed in 2 weeks for Departmental and 3 weeks for Corporate level.

Deliverable:  Initial technical solution specification and design.

Cost: Starting at $20,000 + T&E for Departmental

Roadmap and Project Management Plan: Finalization of your business and technical assessments to build your project roadmap. This includes a project management and implementation plan, success criteria, solution adoption matrix, and even preparation of RFI or other document if required. Typically this is completed in 1 week.

Deliverable: Project management plan and a solution adoption matrix.  The outcome is used to begin project implementation.

Cost: Starting at $8,000 for both Departmental and Corporate levels