The Most Valuable Partner award was given for exceptional results realized through collaboration during customer implementations.

The Most Valuable Partner award, presented to Zia Consulting at the end of 2017, recognized results garnered through collaboration on customer implementations involving content and document management, and for the results which the collaboration helped Captricity achieve for an insurance customer.

“We’re incredibly humbled to have been given an award that places value on the dedication we have to working with our partners to do the right thing for customers,” said Mike Mahon, CEO and co-founder at Zia Consulting. “This partnership has given us the opportunity to expand our offerings and create ideal solutions for those looking to modernize their content management through extraction and automated handwriting recognition.”

“Captricity is expanding services and solutions into new segments of the industry, and that kind of growth is only possible through the support of dedicated employees and partners like Zia,” said Nowell Outlaw, SVP sales and marketing at Captricity.

Optical character recognition (OCR) technology has seen great improvements, but still struggles with handwriting. Captricity helps organizations automate and enhance complex document workflows using state-of-the-art, artificial intelligence (AI) recognition technologies developed to deliver operational efficiency, improve customer response times, eliminate inefficient manual labor, and increase profitability. Captricity has helped New York Life and five of the top 10 U.S. insurers gain efficiencies and enable critical business improvements with up to a 99.9 percent accuracy rate.

For additional information on how the solutions work, a recorded webinar is available at:

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