AI-Powered Insurance Document Automation Solution to Streamline Workflows
Solving Content Management Problems for Insurance CompaniesReduce errors, accelerate claims, and improve compliance with Zia Consulting’s insurance document automation solutions. Replace manual, document-heavy processes with AI-powered document processing and automated insurance workflows — fully integrated with your existing systems.
Engaging with Zia to automate repetitive and tedious manual tasks saves time, speeds up the process, and reduces the likelihood of error throughout every stage.
WEBINAR: How Automation Fixes Insurance Company Content Management Problems
Learn about hyperautomation in the insurance industry.
WHITEPAPER: ACCELERATING THE CLAIMS PROCESS
Learn how automating document processes can deliver measurable business results, including enhanced profitability and improved customer satisfaction.
Customer Results
Automated underwriting results in a
59% reduction
in policy cost, 74% reduction in wait time for policies, and 37% increase in sales
– LIMRA
87% of policyholders
say the claims experience directly impacts their decision to remain with their insurance provider.
– EARNST AND YOUNG
The True Value of Document Automation in Insurance
Benefits of Automated Document Processing For Your Insurance Business
1
Fewer Delays and Human Error
Ensure fields are filled out correctly and signed with Intelligent Document Capture. A workflow pushes documents that are Not in Good Order (NIGO) back to the customer for revisions before they are reviewed by a human.
2
Faster Approval Processes
Automate approvals, denials, and underwriting with straight through processing to eliminate manual reviews and unnecessary delays.
3
Future-Proof Solution
Switch to a rock-solid, user-friendly application that allows bots to interact with the system on your behalf.
4
Improved Revenue
Automate Audit & Analytics Services (AAS) with checks and balances that ensure accuracy and connect to various systems of record to make billing and claims amounts accurate.
5
Enhanced Customer Experience
Create an automated self service portal that improves the customer experience, speeds up turnaround times, and empowers customers to be part of the solution.
6
Centralized Infrastructure
Use the cloud to enable the level of computing power needed to fully understand and make use of the incredibly large data sets for effective process automation.
INSURANCE SOLUTION DEMO
Learn how Zia can help you implement an enterprise content management (ECM) system that’s both easy and secure.
Which Insurance Types
Benefit from Content Management
Life, Disability, and Annuities:
Cover costs for death, disability, and retirement for individuals or employer groups.
Property/Casualty:
Covers costs related to home, auto, and commercial properties.
Farm Insurance:
Covers costs related to incidents or accidents that take place on a farm.
Why Work With Zia?
Zia solutions integrate with your existing tools and core insurance systems to increase productivity, accelerate user adoption, and enhance governance.
Specific features:
Intelligent capture for classification and extraction
Handwriting recognition
Single content repository
Advanced business process management
Automated records management
Integration with LOB applications
How Insurance Document Automation Works
Insurance is a Promise. Insurance companies provide a contract outlining how much money a person pays in exchange for coverage when something unexpected happens. These premiums are structured to cover the cost of process claims and contribute to the overall profitability of the business. Companies also strive for ongoing growth and differentiation in the market to succeed. Since offerings are often commoditized, this differentiation has to come from providing an easy and seamless customer experience that allows the customer to focus on the crisis they’ve experienced.
Hyperautomation — a combination of AI, machine learning, and intelligent automation tools — accelerates the onboard process by using self-service portals and mobile apps, and improving One Call Resolution Rates — helping customers immediately without having to transfer them to another department or call them back.
Insurance providers work with documents all the time, from claims forms and applications to policy templates and compliance paperwork. Handling these documents manually can slow down internal processes. You also run the risk of human error. These issues are not good for customer experience, or stakeholders’ experience, for that matter.
Zia Consulting’s insurance document automation solutions help you solve these challenges. We offer a practical, technology-driven approach that combines AI, intelligent document processing, and workflow automation. It helps you streamline operations by reducing manual tasks and gaining more control over your content.
First, documents are captured from multiple sources — scanned forms, PDFs, emails, digital uploads, and more. Our solutions extract and classify information using advanced technologies like natural language processing (NLP) and handwriting recognition, even when the content is unstructured or handwritten, to minimize manual data entry. From there, documents are routed automatically through processes like claims handling, approvals, and policy generation — significantly reducing turnaround times.
Because our solutions are built to work with your existing systems, you won’t need to overhaul your infrastructure to see results. That means a faster rollout, smoother user adoption, and less disruption to daily operations. The outcome? Less manual effort, stronger compliance, and measurable cost savings across your business.
With Zia, automation isn’t just about efficiency — it’s about building a smarter, more scalable way to manage insurance workflows from end to end.
Insurance Assets
BLOGS + WEBINARS
Hyperautomation for the Insurance Industry
Zia Consulting is a systems integrator of content management, process management, document capture, and cloud sharing technologies. They are highly focused on helping businesses better manage, process, and secure documents with enterprise automation, federation, integration…
How Insurance Companies Maximize and Protect Margins with Audit & Analytics Services
Insurers write off hundreds of thousands of dollars, if not millions of dollars, yearly due to clerical errors. To stay competitive in the market, the margin for mistakes is becoming thinner. Reducing—or eliminating—missteps is one way to do this. Accurate billings and claim payments go a long way to diminishing this slippage.
Digitally Transform InsurTech: Growth in a Highly Commoditized Insurance Market
Consumers and policyholders may have shopped for the best price or the best experience but now they want immediate answers to their quickly changing needs. Brokers may have had the luxury of time to determine policy terms, rates and their commission payments when working with their customers, but today they need immediate answers.