by Eric Howse | Feb 15, 2023 | Hyperautomation, Insurance
Zia Consulting is a systems integrator of content management, process management, document capture, and cloud sharing technologies. They are highly focused on helping businesses better manage, process, and secure documents with enterprise automation, federation,...
by Eric Howse | May 3, 2022 | Insurance
The ever-evolving world of insurance and customer service brings high expectations for perfection and straight-through processing. However, this is more challenging than it seems. Something as simple as a “name change request” after marriage should be simple to...
by Eric Howse | Feb 15, 2021 | Common Questions
Zia Consulting has a customer base of banking and financial services, manufacturing, logistical companies, and Silicon Valley technology companies. We also work with one of the largest aerospace companies in the world. With the many verticals that we cover comes a...
by Eric Howse | Jul 17, 2020 | ASG, Insurance
Insurance companies write off hundreds of thousands of dollars, if not millions of dollars, yearly due to clerical errors. To stay competitive in the market, the margin for mistakes is becoming thinner. Reducing—or eliminating—missteps is one way to do this. Accurate...
by Eric Howse | May 6, 2020 | ASG, Community, Events
In today’s world of instant gratification, consumers and policyholders are becoming more savvy than ever and their customer service expectations have skyrocketed. Price has become less and less of a differentiator in favor of prompt and easy customer experiences....
