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Hyperautomation Services for Enterprises

Integrate best-of-breed technologies to streamline processes and scale your business
 

Using Hyperautomation for Greater Performance at a Lower Cost

Hyperautomation is a business-driven, disciplined approach that organizations use to rapidly identify, vet, and automate business and IT processes. It is useful for companies that are increasingly pushed to perform better and faster with fewer people and less money. It refers to the application of advanced technologies, including artificial intelligence (AI) and machine learning (ML), to automate processes that would typically be performed by humans. 

Hyperautomation with IDP, BPM, RPA, Automated Governance, and Integration

Do the right work with the right people at the right time! Zia’s cloud-based hyperautomation services uses a five-step process that can be applied to new or existing line-of-business applications. With our hyperautomation platform, customers can customize use while maintaining ownership and control of their data.

What is Hyperautomation?

What is Hyperautomation?
Content Aware Governance with High-Value Documents

Diagram of hyperautomation services process showcasing the integration of intelligent capture, digital document generation, RPA, BPM, ERP, and data analytics.

Zia’s cloud-based hyperautomation platform uses a five-step process:

1. Intelligent Document Processing (IDP)

Intelligent Document Processing—or cognitive capture when it involves artificial intelligence (AI) and machine learning (ML)—utilizes intelligent document capture to ingest, classify, and extract unstructured and semi-structured data from important documents.

Cognitive capture allows the system to recognize, process, store, and retrieve information using optical character recognition (OCR) and natural language processing (NLP) to extract data from structured and unstructured documents to make informed decisions. Once this is done, structured content is exported into other repositories that can search, analyze, and archive data, facilitating task automation.

2. Business Process Management (BPM)

BPM combines automation technologies like robotic process automation (RPA) and workflow creation in a way that fits the unique needs of the client. Depending on the appropriate solution, organizations can combine RPA, repository, decision, and presentation services into one solution that strengthens business process management.

3. Robotic Process Automation

RPA makes it easy to build, deploy, and manage software robots that complete human tasks for you. By interacting with digital systems and software, these preconfigured programs input information, populate forms, and update existing data automatically. This can be done within legacy and modern systems.

4. Automated Governance

Automated Governance is used to recognize when something is important and needs to be regulated. This process ensures that the data received is accessible, protected, and retained for the time required to manage the business and comply with regulatory needs.

5. Integration

Integration allows organizations to package and deploy all the moving pieces of important business functions. This allows an organization to combine legacy systems with newer regulatory processes, facilitating hyperautomation use. Employees are able to save time and money by making quicker decisions. Customers receive better customer service by receiving feedback and updating their information faster.

Problems Our Hyperautomation Services Solve

1

Time and Productivity

Eliminate the need for humans to manually import, review, and classify data from documents, freeing up resources that improve performance.

2

Cost

Eliminate the need to hire and train additional employees, as hyperautomation can lead to significant workforce efficiency. Free up high-level employees to do their job instead of mundane paperwork by leveraging hyperautomation technologies.

3

Improves Customer Satisfaction

Ensure that systems run smoothly and are integrated.

4

Changing Regulations

Improve compliance with government regulations.

“73% of executives responded that their firms have embarked on a path to intelligent automation.”

– Deloitte

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Zia Consulting Hyperautomation Solutions

Many of our hyperautomation solutions are currently used within the mortgage and insurance industries. Some examples of our pre-built applications include privacy-aware and content-aware governance, Ephesoft Mortgage, contracts automation, and loss mitigation. Some of these offerings will be valuable across several industries, while others are laser-focused on a specific problem in a specific industry.

Why Choose Hyperautomation with Zia

1.

Stay on the cutting-edge of automation

2.

Develop a tailored approach to meet your automation needs

3.

Empower your team to make changes to your automation system

4.

Free up employees so they can use their time for innovation instead of mundane tasks

An organization’s hyperautomation strategy helps it complete mundane tasks so that staff can focus on work that requires a higher degree of precision and critical decision-making. Those who don’t embrace it will likely be strapped for resources and fall behind their competition. Those who do embrace the journey use available resources to develop a hyperautomation strategy that starts with identifying and prioritizing both what needs to be automated.

Are you ready to implement a hyperautomation approach in your business with the help of our technical expertise?

Contact Us

Frequently Asked Questions

What is hyperautomation?

Hyperautomation is a comprehensive approach that utilizes multiple automation technologies to automate complex business processes across the entire organization. It leverages AI and ML, RPA, and other intelligent automation tools to enhance efficiency and drive digital transformation.

How does hyperautomation improve ROI?

Hyperautomation improves ROI by optimizing workflows to reduce turnaround time, and minimizing reliance on manual processes. Organizations can automate repetitive tasks with bots and leverage process mining for optimization, which hyperautomation can help significantly cut costs and increase revenue.

What are some key components of a hyperautomation program?

Key components of a hyperautomation program include IDP with OCR and natural language processing, business process management, RPA, automated governance, and seamless integration. These elements work together to create an end-to-end hyperautomation ecosystem.

How can hyperautomation enhance customer experience?

Hyperautomation enhances customer experience by automating routine tasks, enabling faster service delivery and providing real-time insights through advanced analytics. These can be used to improve data quality and personalize interactions, which ultimately boost customer satisfaction.

What are some common use cases for hyperautomation?

Common use cases for hyperautomation include invoice processing, billing automation, and customer service optimization. Concurrent hyperautomation initiatives can help organizations streamline complex business processes and improve efficiency.

How does intelligent automation differ from traditional automation?

Intelligent automation goes beyond traditional automation by incorporating smart technologies like machine learning and NLP, which are essential in the hyperautomation journey. These technologies enable more sophisticated decision-making and adaptability, allowing organizations to automate complex tasks requiring human-like judgment.

What role does process mining play in hyperautomation?

Process mining is crucial in hyperautomation as it provides valuable insights into existing workflows. It identifies bottlenecks and areas of improvement by analyzing structured and unstructured data. This helps organizations optimize their automation efforts.

How does hyperautomation support regulatory compliance?

Hyperautomation supports regulatory compliance through automated governance, which ensures that all processes adhere to industry standards and regulations. AI-assisted tools continuously monitor and enforce compliance, reducing the risk of non-compliance.

Can hyperautomation be scaled across different departments?

Yes, hyperautomation is highly scalable and can be deployed across various departments, from back-office operations to customer-facing services. This scalability allows organizations to achieve end-to-end business process automation and unlock the full potential of their workforce.

How does hyperautomation contribute to digital transformation?

Hyperautomation is a key driver of digital transformation, enabling organizations to revolutionize their operations and stay competitive, as it involves advanced technologies like AI and automation. By adopting the latest automation trends and integrating advanced technologies, businesses can accelerate their digital initiatives and achieve significant improvements in efficiency and productivity.

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