Health ChecksSystems that aren’t delivering the results you expected can be saved through a health check and our roadmap to success.
Companies often attempt to implement their own ECM system and find the results aren’t what they’d hoped for. Or, even worse, find that their integrator doesn’t have an appropriate skill level for the project. This leads to deadlines being missed and a system that’s slow and ineffective.
If your system isn’t functioning properly, the usability isn’t what it should be which leads to user avoidance and a host of other problems—resulting in a negative effect on your bottom line.
Getting a second opinion on your project can save you money, time, and headache in the long run.
When their platform was discontinued, Zia created a migration path for the company to transfer content and save the system.
Why Projects Don’t Succeed
Not Enough Time
IT department doesn’t have adequate capacity to implement solution and do their day job.
The chosen technology is unable to support the needs of the organization.
Failure to include both IT and business user requirements.
Unfit System Integrator
Services provider lacks the skills and experience needed to properly execute the project.
When an international tech company couldn’t create the system needed, Zia implemented a platform adopted by more than 1200 employees worldwide.
How Zia Can Help
Our health check is like a second opinion for your poorly-performing ECM system. As an award-winning integrator, we can validate your concerns while showing what the viable options are for moving forward. It provides your IT and business team with an overall view of what the issues are as well as what your current status is and what pieces of the solution are reusable.
By utilizing what’s already in place, a reworking of your system may not be as costly as you think.
In addition to our health check services, we offer an Initial Consulting Engagement (ICE), conducted onsite, for an even more in-depth analysis. You’ll receive a document for a clear understanding of the requirements, time, and cost of an update–giving you full information to decide on next steps.
Heath checks can help determine:
Confirmation of Technology:
Is the selected technology capable of meeting your project goals, or should another choice be made?
Did the system integrator or inside team correctly integrate the technology with other systems and roll out the solution appropriately?
Complete User Engagement:
Have your end users adopted the solution and are they using it to the fullest extent? If not, what obstacles are keeping them from doing so?
What other integrations or implementation work could be done to increase automation, productivity, or reduce expenses?
When you work with Zia Consulting, a health check is performed on an annual basis to ensure your project is performing with maximum benefit.