Case Management solutions unite people, process, and content – centralized around the concept of a case, rather than any specific workflow or group of content. Across virtually every industry and area of corporate function, the benefits of utilizing a case management approach, with the ability to provide content in context, are being recognized today. Some key elements of a Case Management solution include:
- Role-based Case Management UI integrating content and processes
- Multiple business process associated with a single case
- Varied content types and various content locations associated with a single case
- Flexibility and simplicity allowing business users to modify case system
Join Alfresco Partner of the Year, Zia Consulting, for this first in a series of presentations on Case Management Solutions for Alfresco. Focused on Corporate Legal Departments and Law Firms, this webinar will discuss Zia’s experience in providing a Case Management solution for the legal department of one of the largest companies in the world, looking at elements of a case management solution that are critical in the legal industry.